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Frequently Asked Questions
Question: How quickly will my tours be online?
Answer: Virtual Tours are typically processed within 24 hours of being photographed. There may be a delay if your tour is shot over a weekend.
Question: Are your tours MLS compliant?
Answer: Yes. We offer multiple viewing formats for each virtual tour. The different formats are viewable by clicking on unique links that we can provide. Each type of tour has a varying degree of feature restriction so as to allow you to use the tour with the most features while still while meeting the requirements of your local MLS.
Question: When will my virtual tours expire?
Answer: Your virtual tours will each expire after a 12 months period of time. Each virtual tour can be renewed on an annual basis. However, for an additional fee, your tour can be hosted on your own web servers, and in that instance, they do not expire.
Question: How many scenes can be included in each tour?
Answer: The tour window supports 30 scenes in any combination of full 360, partial 360 or still images. If you have renderings instead of photos, we can add them as well or in addition to actual photos. Please see the order section of this website for tour packages and pricing.
Question: Is it possible to exceed the 30 scene limit and if so, how much would the additional cost be?
Answer: Yes, it is possible to exceed the 30 scene limit. Please see the order section of this website for tour packages and pricing.
Question: Can I change the skin and text colors of my tour windows?
Answer: Yes. You can choose any color you wish for the skin and text colors of your tour windows.
Question: If I change my company or contact information, do I have to recreate my tours?
Answer: No. If you change your contact information, you simply need to let us know and we will update the changes in your online profile. All of your tours will automatically update and the existing links to the tours will remain the same.
Question: Is there an additional charge for the setup of real estate tour templates/skins by your logo staff?
Answer: There is no additional charge for the setup of real estate tour templates or skins.
Question: Can I place a link to school reports and city information on my tours?
Answer: Yes. You can have both a link to school reports as well as a link to city information on each of your tours.
Question: Can I place a link to a map of the property location on my tours?
Answer: Yes. A link to a map of the property is automatically generated.
Question: Can I place a floor plan on my tour?
Answer: Yes. You can add a floor plan image a separate feature button below the view screen on the tour window or you can include a floor plan as one of your images within the view screen on the tour window.
Question: Can I place a printable flyer on my tour?
Answer: Yes. If you have your own flyer, you can e-mail it to us and we can attach it to the tour for you. If not, we will customize one of our templates for your property flyer.
Question: Where do you link the tours out to?
Answer: The tour is placed on our website at http://hometoursok.net. We will supply you with the links to your virtual tours so that you can place them onto your website, within internet classifieds, and if you are a licensed Realtor, to the local MLS and your Broker's or Franchise's websites.
Question: What is the charge to post tours to Realtor.com using PicturePath™?
Answer:At this time, we do not charge an additional fee to post your tour to the Picture Path network. We are an approved PicturePath™ virtual tour provider, which allows us to post tours to Realtor.com and over 80 other Picture Path™ partner websites. Companies that are not an approved PicturePath™ members are not authorized to send virtual tours to the Picture Path ™ network of sites. We can also send your tours to your existing listings with www.homeseekers.com and www.homes.com at no charge to you.
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